Phoenix Youth Support Service
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SUPPORT FOR YOUNG PEOPLE
02 4393 9555
Phoenix Youth Support Service is a youth service for young people aged 12 to 18 and their families.
Our qualified team of youth workers provide support, advocacy, advice and referral, as well as fun, helpful activities, programs, and opportunities to help empower young people to reach their potential and live fulfilling lives.
If you are or a young person you know is under 12 or over 18, you can still contact us and we'll try help where we can.
WHAT WE DO
INDIVIDUAL, ONE-TO-ONE SUPPORT
We provide individualised, strengths-based, person-centered case management / mentoring, assisting young people aged 12 to 18 with issues such as accommodation, school and education, employment, relationships, health, self-esteem, legal support, Centrelink, advocacy, and emotional management (including anger management).
GROUPS & EVENTS
We run groups, activities, and events that help young people learn new things, develop helpful life skills, meet new people, express their creativity, and send a positive message to the community about young people.
Our afternoon groups at the Phoenix Youth Hub run Thursday and Friday during the school term from 3:30pm to 5pm.
We also facilitate activities during school holidays and provide services and offer support to school students at schools.
Our events and groups are announced on:
the website events page
our text message and email mailing list. We send out between 1 to 5 updates each term. Call us, or message us on social media or email if you want to subscribe
Subscribing to one of those will get you updates about everything we do, though some projects have separate social media pages for more specific information:
The Rainbow Coalition
You can find us on Facebook and Instagram, which we use to:
share updates about what's happening at our service
let you know about events, programs, and resources that young people might be interested
So far we've published a series of resources for young people via our Facebook page. We hope to cover topics such as:
Budgeting and money management
Helpful apps and websites
........ and more
All our services and programs are free of charge, though some special events and activities may have a small fee associated with them.
Monday to Friday 9am to 5pm
FUNDING & PARTNERSHIPS
HOW TO FIND US
Phoenix Youth Support Service is a project of Wyong Neighbourhood Centre and funded by the Department of Communities & Justice.
We also work and partner with other organisations and businesses to support, advocate for, and provide opportunities for young people on the Central Coast. If you would like to partner with us on a project or even or make a donation or contribution, please let us know.
Building 3, 8 Rankens Court
WYONG NSW 2259
NEED HELP OR SOMEONE TO TALK TO?
(If you are a victim of a crime, other than life threatening or time critical emergency situations call the Police Assistance Line.
If you're not sure, dial 000)
JOBS, VOLUNTEERING & STUDENT PLACEMENTS
Phoenix Youth Support Service is not currently hiring.
If you are interested in working with us on a voluntary basis, let us know.
To work at with us you will need to have a working with children check (free for volunteers) that clears you for voluntary work and appropriate other experience or qualifications suitable for working with young people.
We are also a WDO (Work Development Order) approved organisation, and if you're eligible, you can volunteer with us or receive support through us to pay off fines. Contact us for more information.
We are happy to support students and take on student placements when we have capacity to.
If you are currently studying youth work, community services, social work or social science, or a related discipline and are interested in completing your student placement at Phoenix, get in touch with us and we'll see if we can help.
We accept referrals:
From young people, parents and carers, and other services
Over the phone, or in-person during office hours
We're available from Monday to Friday during the weeks (not on public holidays), though sometimes we do outreach work and aren't always in the office, or may be busy with other clients. The best way to ensure we have time to see you is to schedule an appointment.