Phoenix Youth Support Service

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SUPPORT FOR YOUNG PEOPLE

CONTACT NAME

Chris Dryden

CONTACT PHONE

02 4393 9555

CONTACT EMAIL

youthsupport@wnci.com.au

PROGRAM DETAILS

Phoenix Youth Support Service is a youth service for young people aged 12 to 18 and their families. 

 

Our qualified team of youth workers provide support, advocacy, advice and referral, as well as fun, helpful activities, programs, and opportunities to help empower young people to reach their potential and live fulfilling lives. 

 

If you are or a young person you know is under 12 or over 18, you can still contact us and we'll try help where we can.

WHAT WE DO

INDIVIDUAL, ONE-TO-ONE SUPPORT

We provide individualised, strengths-based, person-centered case management / mentoring, assisting young people aged 12 to 18 with issues such as accommodation, school and education, employment, relationships, health, self-esteem, legal support, Centrelink, advocacy, and emotional management (including anger management).

GROUPS & EVENTS

We run groups, activities, and events that help young people learn new things, develop helpful life skills, meet new people, express their creativity, and send a positive message to the community about young people. 

 

Our afternoon groups at the Phoenix Youth Hub run Thursday and Friday during the school term from 3:30pm to 5pm.

 

We also facilitate activities during school holidays and provide services and offer support to school students at schools. 

 

Our events and groups are announced on:

  • the website events page

  • Facebook

  • Instagram

  • our text message and email mailing list. We send out between 1 to 5 updates each term. Call us, or message us on social media or email if you want to subscribe

 

Subscribing to one of those will get you updates about everything we do, though some projects have separate social media pages for more specific information: 

Facebook

Instagram:

You can find us on Facebook and Instagram, which we use to:

  • share updates about what's happening at our service 

  • let you know about events, programs, and resources that young people might be interested

 

So far we've published a series of resources for young people via our Facebook page. We hope to cover topics such as:

  • Budgeting and money management

  • Helpful apps and websites

  • Cybersafety

  • Leadership opportunities

........ and more 

COST

All our services and programs are free of charge, though some special events and activities may have a small fee associated with them.

OPENING HOURS

Monday to Friday 9am to 5pm

FUNDING & PARTNERSHIPS
HOW TO FIND US

Phoenix Youth Support Service is a project of Wyong Neighbourhood Centre and funded by the Department of Communities & Justice.

We also work and partner with other organisations and businesses to support, advocate for, and provide opportunities for young people on the Central Coast. If you would like to partner with us on a project or even or make a donation or contribution, please let us know. 

ADDRESS

3/30 Hely Street

WYONG NSW 2259

  1. Turn off the Pacific Hwy at North Road

  2. Head West on North Road and take the second Left Hand turn into Pauline Lane

  3. Locate the first large brick building on your Left

  4. Walk down driveway until you reach a metal gateway leading into a courtyard

  5. Walk down Right Hand side of the courtyard, all the way to the end

  6. Enter through last door to on your Right

NEED HELP OR SOMEONE TO TALK TO?
JOBS, VOLUNTEERING & STUDENT PLACEMENTS

Phoenix Youth Support Service is not currently hiring.

If you are interested in working with us on a voluntary basis, let us know.

 

To work at with us you will need to have a working with children check (free for volunteers) that clears you for voluntary work and appropriate other experience or qualifications suitable for working with young people. 

 

We are also a WDO (Work Development Order) approved organisation, and if you're eligible, you can volunteer with us or receive support through us to pay off fines. Contact us for more information. 

We are happy to support students and take on student placements when we have capacity to.

If you are currently studying youth work, community services, social work or social science, or a related discipline and are interested in completing your student placement at Phoenix, get in touch with us and we'll see if we can help.

REFERRALS

We accept referrals:

  • From young people, parents and carers, and other services

  • Over the phone, or in-person during office hours

​​

We're available from Monday to Friday during the weeks (not on public holidays), though sometimes we do outreach work and aren't always in the office, or may be busy with other clients. The best way to ensure we have time to see you is to schedule an appointment.

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OPENING HOURS

Our offices are staffed most weekdays by paid staff and volunteers. We are closed ALL weekends and public holidays. We close for 2-4 weeks during summer to allow for staff annual leave and service planning.

MONDAY - FRIDAY
WNC 09:00 AM - 05:00 PM
PYSS 09:00 AM - 05:00 PM
WCC 09:00 AM - 05:00 PM

ADDRESS

EMAIL

(02) 4353 1750

HELP AVAILABLE

SUBSCRIBE:​​

WYONG NEIGHBOURHOOD CENTRE

Building 2, Old Primary School

8 Rankens Court,

WYONG NSW 2259

PHOENIX YOUTH SUPPORT

3/30 Hely Street,

WYONG NSW 2259

WATANOBBI OUTREACH

​Watanobbi Community Centre

1 Harrington Close,

WATANOBBI NSW 2259

BECAUSE WE CARE BOUTIQUE

3 Heather Avenue

GLENNING VALLEY NSW 2261

ACKNOWLEDGEMENT

We would like to Acknowledge the Darkinjung people who are the Traditional Custodians of

this Land. We pay respect to the Elders both past and present of the Darkinjung Nation and extend that respect to all Aboriginal staff, volunteers and members of our community.

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© 2019 Wyong Neighbourhood Centre Inc.  Serving Wyong since 1979.