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ASSISTED REFERRAL PROGRAM

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Important Info:

Please read the following document that outlines the procedures for accessing Emergency Relief (now known as Assisted Referral).

Below is a PDF version of the slides titled "How can I get help?"

Before you seek assistance from us, you can fill out a well-being or circumstances survey that will provide us with an index that shows your current situation on a scale of 1 to 5. We use this to determine how our services make a difference in the community. Scan the QR code on your device or click the link to be taken to the survey.

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WHAT IS THE ASSISTED REFERRAL PROGRAM?

During times of crisis or financial stress, members often find themselves having to decide between buying food or paying rent or paying bills. When this occurs, we offer a range of supports that can help to alleviate financial stress and take some of the pressure off.

Please read through the slides below for more information about how we may be able to assist you.

CONTACT NAME

Megan Maher

CONTACT PHONE

02 4353 1750

CONTACT EMAIL

support@wnci.com.au

Service Areas:

This type of assistance is only available to those living in the following suburbs:

2259 Suburbs

  • Alison

  • Dooralong

  • Durren Durren

  • Hamlyn Terrace

  • Jilliby and Little Jilliby

  • Mardi

  • Ravensdale

  • Rocky Point

  • Tacoma and South Tacoma

  • Tuggerah

  • Tuggerawong

  • Wadalba

  • Warnervale

  • Watanobbi

  • Wyong

  • Wyong Creek

  • Wyongah

  • Yarramalong

2258 Suburbs

  • Fountaindale

  • Kangy Angy

  • Ourimbah

  • Palm Grove

  • Palmdale

 

2261 Suburbs

  • Berkeley Vale

  • Chittaway Bay

  • Chittaway Point

  • Glenning Valley

All other areas will be referred to other Emergency Relief programs such as:

  • San Remo Neighbourhood Centre

  • Toukley Neighbourhood Centre

  • The Entrance Neighbourhood Centre

  • The Samaritans

  • Catholic Care

  • St Vinnies

  • Wesley Mission

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FOOD VOUCHERS

PROGRAM DETAILS

Anyone in need of food vouchers may approach us for a voucher for the Oasis Shop. These are limited to 4 in a calendar year (2 per 6-month period).

 

Recipients may be asked to explain what has contributed to their current situation that has led them to seek voucher assistance. They will not need to provide any documented evidence.

COMMUNITY PANTRY

PROGRAM DETAILS

Our pantry is stocked with donations from our community, local businesses and organisations who support us throughout the year. We make up hampers according to the individual needs of the member or offer items from the Community Pantry.

We accept donations of:

  • Tinned meat

  • Tinned Spaghetti

  • Tinned Tuna/Salmon

  • Baked Beans

  • Tinned Vegetables (Peas, Beans, Corn & Carrots)

  • Tinned Tomatoes

  • Pasta

  • Rice

  • Pasta Sauce

  • Bottled Recipe Bases

  • 2 Minute Noodles

  • Pasta & Sauce Mixes

  • UHT Milk

  • Cereal

  • Deodorant

  • Shampoo/Conditioner

  • Body Wash

  • Toothbrushes/Toothpaste

  • Hair Brushes/Combs

  • Razors

  • Shaving Cream/Gel

  • Sanitary Items

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