Emergency Relief

 
WHAT IS EMERGENCY RELIEF?

During times of crisis or financial stress, members often find themselves having to decide between buying food or paying rent or paying bills. When this occurs, we offer a range of supports that can help to alleviate financial stress and take some of the pressure off.

Food Vouchers - Coles & Oasis Shop Vouchers

Chemist Vouchers - Blooms (Wyong)

Op Shop Vouchers

Fuel Vouchers - Woolworths Service Stations ONLY

Opal Cards

EAPA Vouchers - Electricity & Natural Gas

Community Pantry

FOOD, CHEMIST, OP-SHOP, & FUEL VOUCHERS

Important Info:

Download the ER Service Relief Statement and read before attending your appointment.

CONTACT NAME

Desiree

CONTACT PHONE

02 4353 1750

CONTACT EMAIL

ERF@wnci.com.au

PROGRAM DETAILS

Desiree conducts assessments for assistance on:

  • Monday - 9.30am to 2pm

  • Tuesday - 9.30am to 2pm

  • Friday - 9.30am to 12pm

You will need to bring:

Centrelink Income Statement (no more than 7 days old)

Bills recently paid or overdue

Proof of rent/board/mortgage paid

Other documents that can demonstrate hardship

HOW TO BOOK - there are 2 options

1. Phone on Emergency Relief Day - phone early at 9am for best chance

2. Come in on Emergency Relief Day - be there by 8.30am to get a number

Important Info:

Visit the Resources and Energy website to read all about the EAPA Scheme.

EAPA VOUCHERS

CONTACT NAME

Trudy & Vicki

 

CONTACT PHONE

02 4353 1750

CONTACT EMAIL

EAPA@wnci.com.au

 

PROGRAM DETAILS

If you're having difficulty paying your energy bill you could be eligible for help through the Energy Accounts Payment Assistance (EAPA) Scheme.

Speak with your electricity or gas supplier to find out what assistance might be available to you. If you're not able to arrange a payment plan with your supplier you can then contact an EAPA provider for an assessment.

The Energy Accounts Payment Assistance (EAPA) Scheme helps people experiencing a short term financial crisis or emergency to pay their electricity or natural gas bill. The scheme helps people stay connected to essential energy services during a financial crisis. This scheme is not available on an ongoing basis.

Vouchers can only be used to pay natural gas bills but not for liquid petroleum gas (LPG).

Trudy conducts assessments at Wyong for assistance on:

  • Wednesday & Thursday - 9.15am to 3pm

Vicki conducts assessments at Watanobbi for assistance on:

  • Tuesday & Wednesday - 9.30am to 3pm

You will need to bring:

The original bill from your energy supplier NOT A DISCONNECTION OR OVERDUE NOTICE

HOW TO BOOK

Phone anytime

 
COMMUNITY PANTRY

PROGRAM DETAILS

Our pantry is stocked with donations from our community, local businesses and organisations who support us throughout the year. We make up Hampers according to the individual needs of the member or offer items from the Community Kitchen.

We accept donations of:

  • Tinned meat

  • Tinned Spaghetti

  • Tinned Tuna/Salmon

  • Baked Beans

  • Tinned Vegetables (Peas, Beans, Corn & Carrots)

  • Tinned Tomatoes

  • Pasta

  • Rice

  • Pasta Sauce

  • Bottled Recipe Bases

  • 2 Minute Noodles

  • Pasta & Sauce Mixes

  • UHT Milk

  • Cereal

  • Deodorant

  • Shampoo/Conditioner

  • Body Wash

  • Toothbrushes/Toothpaste

  • Hair Brushes/Combs

  • Razors

  • Shaving Cream/Gel

  • Sanitary Items

 
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CONNECT​ WITH US:​​

OPENING HOURS

Our offices are staffed most weekdays by paid staff and volunteers. We are closed ALL weekends and public holidays. We close for 2-4 weeks during summer to allow for staff annual leave and service planning.

MONDAY - FRIDAY
WNC 09:00 AM - 05:00 PM
PYSS 09:00 AM - 05:00 PM
WCC 09:00 AM - 05:00 PM

ADDRESS

EMAIL

(02) 4353 1750

HELP AVAILABLE

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WYONG NEIGHBOURHOOD CENTRE

Building 2, Old Primary School

8 Rankens Court,

WYONG NSW 2259

PHOENIX YOUTH SUPPORT

Building 1, Old Primary School

8 Rankens Court,

WYONG NSW 2259

WATANOBBI OUTREACH

​Watanobbi Community Centre

1 Harrington Close,

WATANOBBI NSW 2259

ACKNOWLEDGEMENT

We would like to Acknowledge the Darkinjung people who are the Traditional Custodians of

this Land. We pay respect to the Elders both past and present of the Darkinjung Nation and extend that respect to all Aboriginal staff, volunteers and members of our community.

© 2019 Wyong Neighbourhood Centre Inc.  Serving Wyong since 1979.