Emergency Relief
WHAT IS EMERGENCY RELIEF?
During times of crisis or financial stress, members often find themselves having to decide between buying food or paying rent or paying bills. When this occurs, we offer a range of supports that can help to alleviate financial stress and take some of the pressure off.
Food Vouchers - Coles & Oasis Shop Vouchers
Chemist Vouchers - Blooms (Wyong)
Fuel Vouchers - Woolworths Service Stations ONLY
FOOD, CHEMIST, OP-SHOP, & FUEL VOUCHERS
Important Info:
Emergency Relief Service Statement (WORD DOC)
Download the ER Service Relief Statement and read before attending your appointment.
CONTACT NAME
Desiree
CONTACT PHONE
02 4353 1750
CONTACT EMAIL
PROGRAM DETAILS
Desiree conducts assessments for assistance on:
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Monday - 9.30am to 2pm
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Tuesday - 9.30am to 2pm
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Friday - 9.30am to 12pm
You will need to bring:
Centrelink Income Statement (no more than 7 days old)
Bills recently paid or overdue
Proof of rent/board/mortgage paid
Other documents that can demonstrate hardship
HOW TO BOOK - there are 2 options
1. Phone on Emergency Relief Day - phone early at 9am for best chance
2. Come in on Emergency Relief Day - be there by 8.30am to get a number
Important Info:
Visit the Resources and Energy website to read all about the EAPA Scheme.
EAPA VOUCHERS
CONTACT NAME
Trudy & Vicki
CONTACT PHONE
02 4353 1750
CONTACT EMAIL
PROGRAM DETAILS
If you're having difficulty paying your energy bill you could be eligible for help through the Energy Accounts Payment Assistance (EAPA) Scheme.
Speak with your electricity or gas supplier to find out what assistance might be available to you. If you're not able to arrange a payment plan with your supplier you can then contact an EAPA provider for an assessment.
The Energy Accounts Payment Assistance (EAPA) Scheme helps people experiencing a short term financial crisis or emergency to pay their electricity or natural gas bill. The scheme helps people stay connected to essential energy services during a financial crisis. This scheme is not available on an ongoing basis.
Vouchers can only be used to pay natural gas bills but not for liquid petroleum gas (LPG).
Trudy conducts assessments at Wyong for assistance on:
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Wednesday & Thursday - 9.15am to 3pm
Vicki conducts assessments at Watanobbi for assistance on:
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Tuesday & Wednesday - 9.30am to 3pm
You will need to bring:
The original bill from your energy supplier NOT A DISCONNECTION OR OVERDUE NOTICE
HOW TO BOOK
Phone anytime
COMMUNITY PANTRY
PROGRAM DETAILS
Our pantry is stocked with donations from our community, local businesses and organisations who support us throughout the year. We make up Hampers according to the individual needs of the member or offer items from the Community Kitchen.
We accept donations of:
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Tinned meat
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Tinned Spaghetti
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Tinned Tuna/Salmon
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Baked Beans
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Tinned Vegetables (Peas, Beans, Corn & Carrots)
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Tinned Tomatoes
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Pasta
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Rice
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Pasta Sauce
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Bottled Recipe Bases
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2 Minute Noodles
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Pasta & Sauce Mixes
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UHT Milk
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Cereal
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Deodorant
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Shampoo/Conditioner
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Body Wash
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Toothbrushes/Toothpaste
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Hair Brushes/Combs
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Razors
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Shaving Cream/Gel
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Sanitary Items
